support

we're here to help.

Questions, bugs, or feedback? A real person on the Kit team reads every message. We usually reply within two business days.

Common questions

How do I sign in?

Kit uses your phone number to sign in. Enter your number and we'll text you a one-time verification code – no password needed.

I'm not receiving my verification code.

Check that your number is entered correctly, including country code, and that you have cell signal. Wait a minute and request a new code. If it still doesn't arrive, email us with the number you're using and we'll help.

How do I report a bug or share feedback?

In the app, go to Profile → Settings → Send Feedback. You can also email us – screenshots or a screen recording help us fix things faster.

Who can see my fits and closet?

Kit is private by default. What you post is visible to the friends, groups, or event guests you choose. See our Privacy Policy for details.

How do I delete my account?

You can delete your account from Profile → Settings in the app, or email us and include the phone number on your account. Deleting your account removes your profile, photos, and closet from Kit.